USAA collision center

I am very disappointed In the recent customer service from USAA. Some months ago I inquired about a body shop repair to my vehicle where the paint was chipping and the repair was less than two year old. I bought the car new five years ago and the paint is I good condition except for the repair area. USAA would not honor my LIFETIME REPAIR WARRANTY and communicated that the shop did not have to honor the repair because the shop stated that I must have driven through an area where there were a bunch of rocks. Before the repair and five years of owning the vehicle, I never had this problem. USAA decided not to listen to me rather send me a check for $300 for the repair versus allow me due process, horrible. I will be changing insurance companies after all these years.
We are a proud USAA Stars Program shop and have been for 33 years!!!
USAA's members and claimants have been part of our success for over three decades. Their professionalism and attention to detail shows they really care about the quality of the repair of their vehicles.
Knowing the USAA Stars Program and it's members needs.
Knowing that the owner of the business is on property every day overseeing how the customers are treated and the repair is performed is what sets us apart from the "Big Box" shops. Multiple Shop Operators (MSO's) simply cannot be as involved as a local family owned shop to insure quality and timeliness.
Here at Weatherford BMW of Berkeley, we value our military's commitment to protect our freedom. And now, thanks to our relationship with United Services Automobile Association (USAA), we're able to show our appreciation with special savings of up to $2,000 for eligible USAA members on the lease or purchase of a new BMW. For more details, please contact Weatherford BMW of Berkeley at 855-571-5269.


The BMW Domestic Military Program is an incentive program that will be provided to all eligible USAA members that lease or purchase an eligible vehicle through an authorized BMW Center. The BMW Domestic Military incentive can be redeemed at any authorized BMW Center. In order for the USAA member to take advantage of this incentive, they must be P&C (Property and Casualty) eligible. P&C eligible membership is a privilege earned by those who have served honorably and can be passed down to their children.

In addition to the Domestic Military incentive, the USAA member is eligible for any incentives that are in place at the time of delivery unless otherwise stated. The USAA Member negotiates best price with the Center. The USAA incentive is then applied to the negotiated price. Please reference the table below for the BMW Domestic Military Program incentives by model for vehicles financed through BMW Financial Services or if the USAA member chooses to pay cash or use USAA/alternative financing.

Vehicles can either be delivered out of center stock or can be ordered depending upon availability. Pricing is based on a U.S. Delivery only. The BMW Domestic Military Program cannot be combined with the European Delivery Program or U.S. Military Stateside Delivery Program Members are eligible for one vehicle per year per member insurance ID