I had my car fixed here in November. I was really impressed with the service here from the get go. Awesome customer service by Tracy! She was really great and she gave me great advice on reporting to my insurance about my car accident. She really catered to my needs and she went above and beyond to get me parts I wanted. As well as helping me upgrade and improve some parts!! It delayed my repair a month but Tracy offered me a free rental car when it was available. Much appreciated!
As a first time customer, I was really picky and continually expressed my concerns to Tracy. I was scarred with auto body shops I've been to in the past. But she made me feel very reassured that they would deliver great service, and they definitely did! The previous body shop I went to messed my up car and installed my parts on unevenly and also left stains on my seats -in my brand new car! The team here made the effort to fix the the parts and tried to get the stains out. That was really nice! My car looks great!! And most importantly the parts are put on evenly just like factory original. I'm so happy with this place and I definitely recommend them to anyone!
I was referred by my wife to NV Auto Body Ctr. and from previous customers. Michael and his staff is great and treated us with respect and courtesy.
They took control of the whole process. The rental car company wanted to charge us a $450 deposit, but Tracy was most helpful and got them down to $150.
They dealt with our Insurance company who wanted to rip us off by underestimating the cost of repair. Thanks to Michael and the staff there was no problem whatsoever.
They assured us all repairs will be guaranteed for 3 years. They did an excellent job on the repair. Looks like new and can't tell there was an accident.
Damage was from the right front fender including mirror, all the way to the quarter panel of the car. It took them only 2 weeks to repair the whole right side of the car.
I recommend Nguoi Viet Auto Body Center and hopefully I won't have to, but if I do, will be a repeat customer.