We are proud to be the first multi-store collision repair center in the Dallas market to equip our facilities with water-based automotive paint. This technology reduces emission of volatile organic compounds (VOC’s) by as much as 75%, making it environmentally more responsible and also much safer for our employees. Furthermore, over five years, a collision center will emit around a ton less Greenhouse Gases by using BASF’s 90-Line, which helps to drastically reduce your carbon footprint. It’s superior technology has convinced seventy percent of worldwide OEM car manufactures to use waterborne basecoat finishes; which means it’s also your best choice when you have your car painted! Waterborne paints provide a smooth, durable, and long lasting finish. For quality auto repair work and service that is environmentally friendly – think Herb’s!
Easy Way Valet
Don’t have time to drop your car off for repair? With Herb’s Easy Way Valet you can now schedule a time to get your car repaired at Herb’s with one simple phone call…we’ll take care of the rest. When you make an appointment, we’ll come to your home or business, pick up your car, and we’ll arrange for your rental car to be delivered. We proudly offer this service with Enterprise Rent-A-Car! For fast and convenient service – think Herb’s Easy Way Valet!
Superior Customer Service
From the moment you walk in to the moment you drive away after the repair, the staff of Herb’s Paint & Body will be there to assist you. From getting an accurate, honest estimate, to working directly with your insurance company, to arranging your rental car needs, our superior customer service will go above and beyond. Don’t forget to take advantage of Easy Way Valet to make sure your repair experience is convenient and hassle free. For superior customer service – think Herb’s!
Our superior customer service doesn’t end when you leave our shop. With our written Limited Lifetime Warranty, we will be there for you should you ever have a defect in our workmanship (see Lifetime Warranty for details). Just bring your vehicle to Herb’s with your repair order and we will take care of the rest. For a limited lifetime warranty and peace of mind – think Herb’s!
I-Car Gold Class
Both the insurance and body shop industries consider I-Car to be the leader in training for the collision repair industry. The highest designation given by I-Car is the Gold Class and we are proud that each Herb’s shop is an I-Car Gold Class facility. But what does that mean for you? For a shop to be I-Car Gold Class, all employees must complete a required number of I-Car points based on their position and job description. I-Car Gold Class shops must renew their status annually through continued education and training classes. This designation is an achievement that represents an outstanding level of commitment to technical training and ongoing education. For our customers, we hope this gives you the peace of mind knowing that Herb’s employees are among the best trained in the industry, and your car is in good hands throughout the repair process. For highly skilled and trained employees – think Herb’s!
Better Business Bureau
Herb’s Paint & Body Shops, Auto Body Repair & Painting, Richardson, TX
Herb’s Paint & Body has been a member of the Better Business Bureau since May 1977. As a member of the BBB OnLine program, Herb’s willingly uses special procedures from BBB’s CUSTOMER CARE program including mediation and arbitration to resolve any and all complaints that may come forth. Herb’s is an “Accredited Business” and has maintain an A+ rating with the BBB…you can check our report by clicking on the BBB seal on our website.
Herb’s Paint & Body Shops use state-of-the-art equipment in all areas of our shop. Computer estimates, Car-O-Liner measuring and straightening systems, BASF computerized paint mixing, and Hunter alignment equipment are just a few of the investments we have made to ensure that your car will be repaired in the safest and best possible manner. For quality workmanship – think Herb’s!
Herb’s enjoys an excellent reputation with the insurance industry and can handle your insurance claim with ease. In addition Herb’s has been selected as a direct repair provider with many insurance companies to further streamline the repair process. Be sure to let your customer service representative at Herb’s know if your claim is insurance related.