So if you're reading this, you're probably not in a happy place and looking for the right shop to bring your car back to life. I have unfortunately been to many body shops over the years and hands down, this is definitely the one and only place to take your car.
To Jeremy who oversees the shop and Cesar who manages the day to day activity and Chris in the paint shop who is a master at his work and finishes off with a smile ...... Each of you guys are a rare find but together you create a remarkable and unique customer experience. There are many others that I didn't meet behind the scenes that I'm sure contributed to my vehicle so hats off to all of you.
This shop even manages to make insurance companies look good because their relationship gets the right parts in play even when there are cheaper alternatives.
I've been told by my friends, coworkers and even businesses that I'm hard to satisfy. I knew the service manager at the Rockville BMW dealer and he knew I was hard to deal with as well. After my accident I told him I needed the best place in town. I remember him smiling and saying that there was only one guy that could help me. He then referred me to Jeremy at their own body shop. I immediately thought, yeh right they're just keeping the business internally but from day one, after I warned them of what I expected, they stood up to the challenge in every respect. Since then I've made many referrals and ALL of them left happy and with positive feedback. If ever concerned about something that's fair, bring it up. They'll address it.
You can't go wrong here. I only hope this review helps others that are in need. Thanks again guys!
Are you looking for an auto body repair shop in Rockville? Do you need to locate a Rockville area collision repair center? You have located the right dealership! At BMW of Rockville we can help fix your BMW (or other manufacturer) back to like-new condition. The professional auto body repair staff at BMW of Rockville takes pride in the work we do. We will make sure your collision repair is done on time and on budget. We also offer a full service car repair department in Rockville if you need more than just collision repair. Feel free to schedule your Rockville area collision repair by filling out our auto body repair appointment form. We look forward to helping you in your automotive needs.