Following an accident, finding a reputable and reliable body shop can be a stressful task. That’s why at Car Crafters, we use nationally recognized standards for judging whether a part needs repair or replacement. Furthermore, our I-CAR trained and ASE certified technicians maintain the highest standards in the auto body and collision repair industry, all to give you peace of mind that your car is in good hands.
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A car’s engine is its life source. Without it, a car is rendered immobile, making it practically useless. When your car is having engine trouble, every day it isn’t fixed is an inconvenience. If you’re in need of engine repair, we can diagnose your engine trouble and provide a fix quickly and effectively. At Car Crafters, we will have your car in tip-top shape and back on the road in no time!
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HAIL DAMAGE REPAIR
Hail may seem innocent enough, but it can come without warning and wreak havoc on your car’s exterior. Dents and scratches to the body and cracks in your windshield not only look unappealing, they can pose a threat to your safety when you’re on the road. Make your vehicle safe to drive and easy on the eyes by turning to Car Crafters in Albuquerque and Rio Rancho for expert hail damage repair!
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High Quality, Safe, Convenient Repairs
Since 1982, our team at Car Crafters has been providing the citizens of Albuquerque and the surrounding areas with stellar restorations and the safest auto repairs around. Since the beginning, our mission has been simple: be the body shop of choice for customers, insurance companies, and employees, while providing the highest quality and safest repairs available today. We have a list of manufacturers certifications and equipment to properly repair your vehicle.
AUTO BODY REPAIR EXPLANATION
You should expect our auto collision center to explain to you what repairs we will perform to your vehicle when you leave it with us to be repaired.
AUTO BODY REPAIR UPDATE
You should expect our auto body shop to provide you with frequent updates on the status of repairs being performed on your vehicle. We will call you with an update, not less than once every three days. We will also ask you for your email address and cell number so our proprietary vehicle repair tracking system can update you via email and/or text messaging. This system will update you and anyone else you designate as 1) the bodywork is completed; 2) all paint work is completed; 3) all reassembly is completed; and 4) when your vehicle has been detailed.
AUTO BODY REPAIR TIME
You should expect us to complete your repairs in a reasonable amount of time taking into consideration the extent and nature of the damages to your vehicle. Please keep in mind that a Promised Date, Guaranteed Delivery Date, or On-time Delivery Date ARE NOT fixed dates. Any promised date, guaranteed delivery date or on-time delivery date you will be given is something of an educated guess. You should expect us to give you the new promised date, guaranteed delivery date, or on-time delivery date for your vehicle as the repairs progress on your vehicle.
AUTO BODY REPAIR QUALITY
You should expect commercially acceptable, high-quality collision repairs from our auto body shop.
You should expect our auto body shop to call you when your vehicle has undergone—and passed—a thorough quality control check and is deemed ready for you to pick up. You should also expect us to go over the payment process.
You should expect us to go over the completed collision repairs and answer and address any cares or concerns you may have. You should expect to receive a final invoice reflecting all work completed to your vehicle. In addition, you should expect to be given a Written Lifetime Warranty for auto body repairs.
You should expect a phone call from our auto body shop within a couple of days after delivery to be sure you are satisfied with our repairs and address any questions you may have.